Q: Help! Where do I start?
A: The best place to start is to determine how many guests you will be having, then browse our wedding collection of cakes, desserts and favours to view designs, flavours, and pricing.

BOOKINGS + PAYMENTS

Q: Do I need to put down a deposit in order to book?
A:  A Save The Date deposit is not mandatory, but is encouraged. This $250 deposit confirms your booking with us, and allows you to begin planning at your own pace. It also includes a free Cake Tasting Box ($45 value).

Q: Does the Save The Date deposit go towards my account?
A: Yes, the $250 Save the Date deposit will be converted into an online credit which can be applied to anything from your wedding cake to desserts or custom cookie favours. If you do not use all of your credit for your wedding, no worries it never expires! Use it towards your first anniversary cake, treats for your valentine, any birthday celebration or whatever your sweet tooth desires.

Q: What if I need to postpone or cancel my event?
A: Wedding orders can be cancelled or moved to a different date with a minimum of 1 week notice. Save the Date deposit of $250 is non-refundable but will remain as a credit in your online account. This credit will never expire and can be used to purchase anything from the Sweet Impressions website.

Q: How far in advance should I place my order?
A: Pre-orders can be placed online up to 3 months in advance.  

MENU INFORMATION:

Q: Is the wedding menu all online?
A: Yes! Gone are the obligations for 50% deposits, pre-ordering 6 months in advance and wedding consultation appointments. We have curated an online wedding menu that is convenient for you shop, design and add to cart from the comfort of your own home.

Q: What flavours do you offer?
A: At Sweet Impressions, our wedding menu is thoughtfully crafted to accommodate various allergies and dietary needs without compromising on taste or quality making them a safe for all of your guests! Our entire menu is 100% nut free and we offer a variety of vegan options as well. 

Q: How do I sample your wedding menu?
A: To sample some our favourite menu items, order our Cake Tasting Box. Tasting Boxes are $45 (free when you book your Save the Date). You may either pick up at our bakery + café 1817 Corydon Ave or we can delivery to your door for $15. Select your preferred option at checkout.

Q: What is a Luxe Cake?
A: Our Luxe Cake collection offers elevated designs from trendy to modern that are decorated with meringue buttercream that is silky smooth and not too sweet. Vegan designs are decorated with vegan vanilla icing. Select your design, size, colour and flavour then add to your cart. Make it your own with a custom cake topper!

Q: When is best to pick up my cake?
A: We suggest picking up your cake 1-3 days before your wedding and storing in a fridge. Cakes should be placed at room temperature 2-8 hours before serving. Please keep cakes out of direct sunlight and warmer temperatures.

Q: Do you make cakes with fondant, gum paste, or sugar flowers?
A: We do not work with fondant, gum paste, or sugar flowers. All of our cakes are finished with our delicate luxe meringue buttercream that is made from scratch and not too sweet. We design our cakes with fresh greenery, silk flowers and dried floral accents.

Q: Do you make custom cakes?
A: Sorry, we do not, but our Luxe Cakes are available in a variety of designs and colours and we offer custom cookie cake toppers.

Q: Do you use the same icing for cupcakes and signature cakes?
A: Our cupcakes are topped with our classic icings. Our Luxe Cakes layered with classic icing and finished with vanilla meringue buttercream which is delicate and less sweet. Meringue buttercream holds piped details and textured designs best. Both are equally delicious!!!

Q: Do you make tiered cakes?
A: Sorry, we do not. Our Luxe Cakes are available in 6″ round, 8″ round, heart, and slab.

Q: Do cookie favours come individually packaged?
A: Yes, all of our custom sugar cookie favours include individual packaging. 

Q: Can I upload an image to a thank you cookie favour?
A: Yes, make it custom! Turn your engagement photo or any graphic you wish into edible art.

Q: Do you have cookie places cards?
A: Yes! It is our favourite way to let guests know where to sit and it doubles as their thank you favour all-in-one! Personalize each cookie with an individual name and corresponding table number. Select from 6 different fonts in 14 different colours. Each edible place card cookie is individually packaged.

PICKUP & DELIVERY 

Q: Can my desserts/cake be picked up ?
A: Yes! Your desserts can be picked up the day of (or the day before) your event. We suggest picking up your cake 1-3 days before your wedding and storing in a fridge. Cakes should be placed at room temperature 2-8 hours before serving. Please keep cakes out of direct sunlight and warmer temperatures. 

Q: How do I transport my wedding desserts/cake?
A:  Pick up orders will be prepared for transport by Sweet Impressions staff. Please make sure your vehicle has fold-down seats and a cool climate controlled environment (air-conditioning is our friend). All baked goods should be placed on a flat surface (floor or trunk, not car seat or lap) and stabilized to ensure they do not slide or tip during transport. Please de not tilt any boxes when placing them in a vehicle or when removing them out of the bags. Orders are picked up at our bakery + café at 1817 Corydon Ave. Please see website for hours.

Q: Do you offer delivery?
A:  Winnipeg Delivery includes drop-off only, to any venue within Winnipeg city limits. Drop-off window is 10am-3pm and does not include a specific time or dessert set-up. Select Winnipeg Delivery at checkout (cost $15). We do not deliver outside of Winnipeg.

Q: Do you setup dessert tables?
A: We do not offer dessert setup, however many wedding coordinators and venues offer this service on behalf of their clients. Please make these arrangements directly with your coordinator or venue and place your order accordingly for pick up or delivery.

ALLERGIES

Q: Do you offer nut-free options?
A: Yes, we are a 100% peanut and tree nut free facility. Our entire menu is safe for those with peanut and tree nut allergies. View our allergy information here.

Q: Do you offer vegan options?
A: Yes, we offer a variety of vegan desserts such as cupcakes, mini cupcakes, decorated sugar cookies, homemade cookies, doughnuts, imperials and cutting cakes. Vegan tiered cakes are not available. These products are safe for those with egg and dairy allergies, lactose intolerance, and vegan diets. View our allergy information here.

Q: Do you offer egg-free options?
A: Yes, we offer a variety of egg-free desserts that are completely vegan such as cupcakes, mini cupcakes, decorated sugar cookies, homemade cookies, doughnuts, imperials and cutting cakes. Tiered cakes are not available. These products are safe for those with egg and dairy allergies, lactose intolerance, and vegan diets. View our allergy information here.

Q: Do you offer dairy-free options?
A: Yes, we offer a variety of dairy-free desserts that are completely vegan such as cupcakes, mini cupcakes, decorated sugar cookies, homemade cookies, doughnuts, imperials and cutting cakes. Tiered cakes are not available. These products are safe for those with egg and dairy allergies, lactose intolerance, and vegan diets. View our allergy information here.

Q: Do you offer gluten-free options
A: The majority of our menu items contain wheat flour. We do offer a limited flourless menu, however, gluten is not an allergen that is controlled in our facility and cross-contamination is a possibility. These items are not guaranteed to be gluten-free and would not be suitable for someone with a gluten allergy or Celiac. View our allergy information here.

 Q: Do you offer soy-free options?
A: Many of our menu ingredients contain soy and / or soy lecithin and there are no procedures in place to prevent cross-contamination. As a result, we are unable to guarantee that any of our menu items are free from soy. View our allergy information here.

Q: Do you accommodate other allergy requests?
A: We will always do our best to accommodate specific requests, however the only allergens we control for are peanuts, tree nuts, eggs, and dairy. We are happy to provide allergen information for any of our menu items and work with you to design a menu suitable for your guests. View our allergy information here.

EVENT PLANNERS

Q: Do you work with event planners?
A: Absolutely! We offer a discount when working with Melanie Parent and Tricia Bachewich. Please contact them directly for more information.

CONTACT US

Q: May I connect with someone directly about my wedding?
A: Yes, if our FAQ’s did not answer your specific questions, please contact us at info@sweetimpressions.ca for assistance.